Terms of Use

Effective Date: 26/9/2024

Welcome to Egypt Tours by Locals (“we,” “our,” or “us”). By accessing or using our website and services, you agree to be bound by these Terms of Use (“Terms”). These Terms govern your access and use of our website, tour packages, and any other related services. If you do not agree to these Terms, please discontinue the use of our Services immediately.

1. Acceptance of Terms

These Terms govern your use of the Services provided by Egypt Tours by Locals. By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using our Services on behalf of a company or another legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not agree, please refrain from using our website or booking our tours.

2. Modification of Terms

We reserve the right to change, modify, or revise these Terms at any time and for any reason. Any changes will be posted on this page, with the effective date updated accordingly. It is your responsibility to review these Terms regularly. Your continued use of our website or Services after any changes constitutes your acceptance of the new Terms.

3. Eligibility and User Responsibilities

a. Age Requirement

You must be at least 18 years old to use our Services. By using our website or booking any tours, you confirm that you meet this age requirement. If you are under 18, you may only use our Services with the involvement of a parent or guardian.

b. Accurate Information

By using our Services, you agree to provide accurate, complete, and up-to-date information during the booking process. Failure to provide accurate information may result in the cancellation of your booking without refund.

c. Compliance with Laws

You agree to comply with all applicable laws and regulations while using our Services. This includes but is not limited to abiding by travel regulations, health and safety guidelines, and respecting local customs and cultures during your visit to Egypt.

4. Bookings and Reservations

a. Booking Process

To book a tour, you must complete the online reservation form or contact us via email or phone. Once we receive your booking request, we will confirm the availability of the tour and send you a confirmation email, which will include the total price, itinerary details, and payment instructions. Your booking is only confirmed once you have received this email and made full payment.

b. Payment Terms

All bookings must be paid for in full at the time of booking unless otherwise stated. We accept major credit cards, bank transfers, and online payment methods such as PayPal. By providing your payment details, you authorize us to charge the full amount due for your booking.

If you fail to complete the payment process within the time frame specified in your booking confirmation, Egypt Tours by Locals reserves the right to cancel your reservation without further notice.

c. Pricing and Inclusions

All tour prices are listed in [insert currency] and are subject to change without prior notice. Once your booking is confirmed, the price will not change unless additional services are requested. The price includes the services explicitly listed in the itinerary, such as accommodation, transportation, guided tours, and meals (if specified).

Optional services, gratuities, personal expenses, and travel insurance are not included unless specifically mentioned in the tour details.

5. Cancellation Policy

a. Cancellation by the Participant

Cancellations by the participant must be made in writing via email. Refunds for cancellations will be processed based on the timing of the cancellation:

  • Cancellations made [60] days or more prior to the scheduled tour date: Full refund minus a processing fee of [insert fee amount].
  • Cancellations made between [59] and [30] days before the tour date: [50%] refund.
  • Cancellations made less than [30] days before the tour date: No refund will be issued.

No refunds will be provided for “no-shows,” unused portions of the tour, or cancellations on the day of the tour.

b. Cancellation by Egypt Tours by Locals

We reserve the right to cancel any tour due to unforeseen circumstances such as safety concerns, natural disasters, or low participation. In such cases, participants will be offered a full refund or the option to rebook on another available date.

c. Force Majeure

We are not responsible for cancellations or changes due to force majeure events, including but not limited to acts of God, war, civil unrest, strikes, or government restrictions. In such instances, no refunds will be provided.

6. Alterations and Itinerary Changes

a. Changes by the Participant

If you wish to make any changes to your booking after it has been confirmed, such as changing the date or itinerary, you must contact us as soon as possible. We will do our best to accommodate your request, but changes are subject to availability and may incur additional fees.

b. Changes by Egypt Tours by Locals

While we strive to follow the agreed-upon itinerary, changes may be necessary due to weather conditions, safety concerns, or operational requirements. We reserve the right to make minor modifications to the itinerary or substitute accommodations, transport, or other services with similar alternatives, without liability.

7. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance that covers cancellations, medical emergencies, personal injury, loss of baggage, and other unforeseen circumstances. Egypt Tours by Locals is not responsible for any losses or damages incurred during your trip that are not covered by travel insurance.

8. Health and Fitness Requirements

Participants are responsible for ensuring that they are physically fit and capable of completing the tour they have booked. If you have any medical conditions, allergies, or dietary restrictions, you must notify us at the time of booking.

Egypt Tours by Locals reserves the right to refuse participation to any individual who, in our opinion, is not physically fit for the activities involved. We also reserve the right to request a medical certificate confirming that the participant is fit to travel.

9. Limitation of Liability

a. General Liability

While we take every precaution to ensure the safety and comfort of our participants, Egypt Tours by Locals assumes no liability for any personal injury, illness, death, property damage, or loss that may occur during the course of the tour, except where such event is caused by our proven negligence.

b. Third-Party Providers

We partner with third-party service providers, including transport companies, accommodation providers, and local guides. While we make every effort to ensure the quality of these services, we are not liable for any acts, errors, omissions, or negligence on the part of these third-party providers.

c. Force Majeure

We shall not be held responsible for any delay, cancellation, or changes in the tour schedule due to circumstances beyond our control, including but not limited to acts of God, war, civil unrest, strikes, or government restrictions. No refunds or compensation will be provided in such instances.

10. Participant Conduct

a. Behavior and Etiquette

Participants are expected to conduct themselves in a manner that is respectful to other participants, guides, and local communities. Disruptive or inappropriate behavior, including but not limited to harassment, intoxication, or illegal activities, will not be tolerated. Egypt Tours by Locals reserves the right to remove any participant from the tour without refund if their behavior is deemed inappropriate or dangerous.

b. Respect for Local Customs and Laws

Participants are responsible for familiarizing themselves with and respecting the customs, traditions, and laws of Egypt. This includes dressing modestly in certain areas, respecting religious sites, and following local laws regarding photography, alcohol consumption, and behavior in public spaces.

11. Intellectual Property Rights

The content on the Egypt Tours by Locals website, including but not limited to text, images, videos, logos, and tour itineraries, is protected by intellectual property laws. You may not copy, reproduce, or distribute any content from our website without prior written consent. Any unauthorized use of our intellectual property may result in legal action.

12. Privacy and Data Collection

We are committed to protecting your privacy. By using our Services, you agree to our collection, use, and disclosure of your personal information in accordance with our Privacy Policy. We collect personal information solely for the purpose of processing your bookings and improving our Services. We do not sell or share your personal data with third parties except as required to fulfill your booking or comply with legal obligations.

For more information, please refer to our Privacy Policy.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Egypt. Any disputes arising from or related to these Terms, your booking, or your use of our Services shall be resolved exclusively in the courts of [insert jurisdiction].

14. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or guidelines posted on our website, constitute the entire agreement between you and Egypt Tours by Locals. They supersede any prior agreements or understandings, whether written or oral, relating to the subject matter herein.

15. Contact Information

If you have any questions about these Terms or need assistance with your booking, please contact us at:

Egypt Tours by Locals
Email: contact@egypttoursbylocals.com
Phone: +201 5000 40 975